Frequently Asked Questions
Expert guidance on bespoke tailoring and our luxury services.
What is the difference between Bespoke and Made-to-Measure?
Bespoke is the pinnacle of tailoring, where a unique paper pattern is hand-cut from your specific measurements. Made-to-Measure uses a pre-existing base pattern that is adjusted to your fit. Both ensure exceptional quality, but Bespoke offers the ultimate level of personalization.
How long does it take to complete a bespoke suit?
A bespoke commission typically requires 8 to 12 weeks to complete. This timeline includes at least three fittings to ensure the garment is perfectly sculpted to your physique.
Do you offer international shipping for ready-to-wear items?
Yes, we ship our ready-to-wear collections and accessories globally via secure, insured couriers. Delivery times vary by destination, typically ranging from 3 to 7 business days.
What is your return policy for online orders?
Ready-to-wear items can be returned within 14 days of receipt, provided they are in original, unworn condition with tags attached. Please note that bespoke and personalized items are non-returnable due to their custom nature.
Can I book a fitting outside of London?
Absolutely. Our master tailors conduct regular trunk shows in major cities across the United States, Europe, and Asia. You can view our travel itinerary and book an appointment on our 'Locations' page.
How should I care for my Huntsman garment?
We recommend hanging your suit on the provided luxury hangers to maintain its shape. Avoid frequent dry cleaning; instead, use a clothes brush to remove surface dust and professional pressing services to refresh the wool fibers.